Social referencing and emotional contagion are natural responses to the emotionally charged work we do with clients, especially in times of crisis. They are also phenomena that can negatively impact judgment and decision-making in the moment and eventually contribute to burnout and vicarious trauma. As providers, we’re taught mindful self-care techniques for before and after crisis — but little is discussed on how to recognize and regulate during difficult interactions. This webinar explores these types of affect infusions, how they differ from balanced, compassionate reactions, and provides ways to build capacity in managing responses when working with clients in crisis.
Presenter
Caren Sumption is a lead advocate at the DV Hopeline, a 24/7 line in King County serving survivors of domestic violence/intimate partner violence, their supporters, and social service professionals. Specializing in culturally competent crisis intervention, Caren is a certified peer specialist, national civilian victim advocate, community health worker, and CCAR recovery coach.
